Frequently Asked Questions
Do you provide a secure checkout?
The checkout is provided by Amazon, it is a secure checkout and rest assured that you are covered by Amazons Terms and Conditions.
Why are your prices so cheap?
The prices are cheap because we do not have many overheads, when you shop in the high street the price that is given to you covers Lighting costs, Heating costs and wages to name a few, we only have hosting and domain name costs. As this shows our prices reflect this.
What is the warranty provided?
All products come with a 12 months manufacturer's warranty (unless stated). Some products come with a standard 2 or 3 years warranty. But rest assured that all products DO come with warranty. For that extra piece of mind we also provide additional warranty once your manufactures warranty has run out.
What is the Buy New or Used Link?
The buy new or used link provides you with alternative prices and suppliers; we strongly recommend that you take advantage of this facility so that the price you get is the cheapest!
Can you provide coupons to Alton Towers?
Yes we can, we had a summer coupon that enabled customers a 2 for 1 entrance into Alton Towers. It you want to be notified about future coupons email us and we will add you to out mailing list.
Are all the items genuine manufactured products?
With a lot of new brands available we can happily say that all products are genuine and direct from the manufacture.
Do you develop Websites?
Big Electronics is proud to announce that we NOW DO DEVELOP WEBSITES. Email us with you requirements and our development team will create a bespoke website tailored to you requirements. Our developers have been creating web sites for over 10 years.